bee33 Privacy Policy

1. What Information We Collect

When you register and use bee33's services, we may collect the following types of information:

a) Information You Provide

• Full name, date of birth, and national identity card details
• Email address and residential address
• Password provided at registration (stored in encrypted form)
• bKash, Nagad, Rocket, or Upay account number (for transaction verification)
• Documents uploaded for identity verification (such as a copy of your national ID or passport)

b) Automatically Collected Information

• IP address and device information (browser, operating system)
• Cookie and session data — to improve user experience
• Browsing behavior on the site and page-view information
• Login time, betting history, and game performance data
• Device geolocation (only if you grant permission)

c) Information Received from Third Parties

• Verification data received from identity verification service providers
• Transaction-related information from payment gateways
• Risk assessment information from fraud prevention services

2. Why We Use Your Information

bee33 uses collected information only for the purposes listed below:

3. Cookies and Tracking Technology

bee33 uses the following types of cookies:

Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, verify security tokens, and save your betting slip. Disabling these cookies may prevent the site from working properly.

Functional Cookies

These cookies are used to remember your preferred language, theme settings, and account preferences. They help create a personalized experience for you.

Analytical Cookies

We collect analytical data to understand which parts of the site are used most. This information is collected in aggregated form and does not identify any individual. You can disable these cookies from your browser settings.

4. Data Storage and Security

Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a minimum of five (5) years due to legal and regulatory obligations. Financial transaction records are kept for the relevant legally required period.

Security Measures

• 256-bit SSL/TLS encryption — data is protected during transfer
• Encryption at rest — stored data is kept in encrypted form
• Two-Factor Authentication (2FA) support
• Regular security audits and vulnerability assessments
• Restricted staff access — only authorized personnel can view sensitive information
• Data backup and disaster recovery plan in place

While we aim to ensure the highest level of security, it is not possible to guarantee 100% security on the internet. In the event of a data breach, we will notify you promptly in accordance with applicable law.

5. Sharing Information with Third Parties

bee33 does not sell your personal information to third parties. Information may be shared in the limited cases below:

All third parties listed above are contractually bound to comply with bee33's data protection standards.

6. International Data Transfers

bee33's servers and some service providers may be located outside Bangladesh. In such cases, we ensure that your information is protected in accordance with international data protection standards. Applicable agreements and safeguards remain in effect for any data transfers.

Your information will always be handled in accordance with the protection standards described in this privacy policy, regardless of where the server is located.

7. Your Rights

As a bee33 user, you have the following rights:

To exercise the above rights, contact us at [email protected]. We will try to respond to your request within 30 (thirty) working days.

8. Protection of Minors

bee33 strictly prohibits anyone under 21 (twenty-one) years of age from using the platform. We verify age at registration, and if any user provides a false age, their account will be closed immediately and the related balance may be forfeited.

We do not intentionally collect any personal information from minors. If it becomes known that a user is under 21 years of age, all their information will be deleted immediately and their account will be deactivated.

9. Consent and Withdrawal

By registering and using bee33's services, you are giving your consent to this privacy policy. In specific cases (such as marketing emails) you may withdraw your consent at any time.

• To stop marketing emails: use the "Unsubscribe" link in each email or contact us directly
• To disable cookies: change the privacy settings in your browser
• To close your account and delete your data: contact our support team via live chat or email

Please note that withdrawing consent may limit some services, and certain information will be retained due to legal obligations.

10. Changes to the Policy

bee33 reserves the right to update this privacy policy at any time. For significant changes, we will notify you at your registered email address or through the site.

If you continue to use the site after any changes, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly. The "Last Updated" date at the top of the page always indicates the date of the most recent change.

11. Applicable Law and Jurisdiction

This privacy policy will be interpreted and governed in accordance with applicable law. Any dispute relating to this policy will first be resolved through discussion.

If any part of this policy is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.

12. Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

bee33 believes that your privacy is a fundamental right. We always operate with transparency and remain accountable to your trust. Your information is completely safe on our platform.